Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of store.heavyarmordivision.com. The collective work includes works that are licensed to store.heavyarmordivision.com. Copyright 2003, store.heavyarmordivision.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with store.heavyarmordivision.com or purchasing store.heavyarmordivision.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with store.heavyarmordivision.com or to purchase store.heavyarmordivision.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by store.heavyarmordivision.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of store.heavyarmordivision.com used in the site are trademarks or registered trademarks of store.heavyarmordivision.com

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, store.heavyarmordivision.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. store.heavyarmordivision.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. store.heavyarmordivision.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
store.heavyarmordivision.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if store.heavyarmordivision.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a store.heavyarmordivision.com product is mistakenly listed at an incorrect price, store.heavyarmordivision.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. store.heavyarmordivision.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, store.heavyarmordivision.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by store.heavyarmordivision.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

store.heavyarmordivision.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to store.heavyarmordivision.com.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of store.heavyarmordivision.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of store.heavyarmordivision.com products) must be commenced within one (1) year after the claim or cause of action arises. store.heavyarmordivision.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. store.heavyarmordivision.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a store.heavyarmordivision.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
store.heavyarmordivision.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, store.heavyarmordivision.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, store.heavyarmordivision.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to store.heavyarmordivision.com in its sole discretion.

You agree to indemnify, defend, and hold harmless store.heavyarmordivision.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, store.heavyarmordivision.com may link to sites operated by third parties. However, even if the third party is affiliated with store.heavyarmordivision.com, store.heavyarmordivision.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of store.heavyarmordivision.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, store.heavyarmordivision.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy
Heavy Armor Division pledges to do everything we can to ensure the accuracy of your order. Some returns can be costly to ship back and forth, so H.A.D. asks that do you everything to ensure that you are ordering the correct parts needed for your projects in order to avoid return transactions. If a return transaction must be done, it will be done in accordance to the following policies.

• All returns must be made within 14 days of the original shipping date.
• Any returns must be brought to the attention of H.A.D. via email or phone call. Any packages shipped directly back to us without notification may be turned down.
• Return shipping charges are the responsibility of the customer in ALL instances except one in which we shipped you the incorrect item due to our error. 
• All returned items must be returned in the same condition in which we sent them.  If it is not returned in original condition, H.A.D. reserves the right to deny a refund. This includes parts kits. If any specific parts aren't accounted for in the return, the customer will be charged for missing parts.
• For all items under a manufacturer warranty, the customer should handle the return directly with the manufacturer.
• No returns will be accepted for cosmetic issues, missing items, etc once the firearm(s) has been transferred to you by your FFL dealer.
• Shipping charges are never refunded.  If you return an item for any reason, please know we will not refund the shipping charges you incurred when we shipped the order to you.  No exceptions.
• If we have to send a return shipping label to get an item back from your FFL for any reason (not passing background check, FFL refusing to do the transfer, you changed your mind, etc), we will deduct the return shipping charges from your refund.

Return Policy
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

We use the following carriers to deliver our orders:

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Firearm Restrictions

Heavy Armor Division will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). H.A.D. cannot ship directly to anyone who does not hold a current license.

Be Aware of Federal & Local Restrictions
Federal regulations require you to pass a background check when purchasing a firearm which will be performed when you pick up your gun.
You must be at least 18 years old to purchase a long-gun and 21 to purchase a handgun. When purchasing a firearm from H.A.D., we require you to comply with Federal and Local laws.

Select a Local Firearm Dealer for Shipping
Heavy Armor Division is a Federal Firearms License dealer which means we can sell and ship firearms to other FFLs in the U.S. Federal law states; we cannot ship guns to private citizens. What does this mean for our customers? You can still purchase guns from Heavy Armor Division, but you must choose a local licensed firearm dealer to receive it on your behalf. Once you've chosen the dealer you want us to ship to, you must ask the dealer to fax (330-499-3785) or email a copy of their current FFL directly to Heavy Armor Division.

Transfer charges and requirements may vary per FFL dealer, so it is best to ask your preferred local dealer what the process is for gun shipment prior to placing your order.

Pickup Your New Firearm When It Arrives
When your local gun shop receives your gun, they will notify you to come pick it up. Prior to completing your background check and the firearm transfer, make sure you see the gun. If the gun is damaged or the wrong gun was shipped, do not complete the background check or transfer. Call Heavy Armor Division immediately at (704) 882-3810.
Once you’ve inspected the gun and are satisfied, complete the background check and transfer and enjoy your brand-new firearm.

All gun sales are final. There are a few exceptions:
• Shipping damage or visible firearm defect. If something is visibly damaged, do not proceed with the background check / transfer. Call immediately
• If the wrong firearm sent, a mistake may have been made. Do not proceed with the background check / transfer. Call immediately.
• Unable to own firearm. If you are unable to own the firearm because of federal, state or local laws you will be required to pay for all return shipping charges, a restocking fee of 10%, original shipping costs are not refundable. It is your responsibility to pass the required background check as well as your responsibility to be aware of any Federal, State or Local restrictions that apply to you.

Shipping Restrictions
As the purchaser of products, you are required to comply with all Federal, State and Local laws regarding the legality of your purchase. If you order magazines unlawfully and attempt to have the items shipped to an address that is not legal, the online shopping cart will not automatically prevent you from doing so. However you will still be subject to a 15% restocking fee upon the cancellation of your order.

Firearm Restrictions
It is the buyer's responsibility to know their local laws before purchasing firearms.
• Maryland: No Firearms
• New Jersey: No Firearms
• Washington D.C.: No Firearms
• California: No Firearms
• Connecticut: No semi-auto rifles
• Massachusetts: No handguns, restrictions on semi-auto rifle

Magazine Restrictions
It is the buyer's responsibility to know their local laws before purchasing firearms.
• California: 10 round limit
• Connecticut: 10 round limit
• Hawaii: 10 round limit
• Maryland: 10 round limit
• Massachusetts: 10 round limit
• New York: 10 round limit
◦ New York City: magazines prohibited
◦ Buffalo/Rochester: 5 round limit
• Washington D.C.: 10 round limit
• Colorado: 15 round limit
• New Jersey: 15 round limit
• Cincinnati, Ohio: 10 round limit
• Cleveland, Ohio: 10 round limit
• Columbus, Ohio: 20 round limit
• Dayton, Ohio: 10 round limit

Ammunition Restrictions
It is the buyer's responsibility to know their local laws before purchasing firearms.
• Chicago, IL: no ammo
• Cook Country, IL: no ammo
• Los Angeles, CA: no ammo
• Oakland, CA: no ammo
• San Francisco, CA: no ammo
• Sacramento, CA: no ammo
• Beverly Hills, CA: no ammo
• Carson, CA: no ammo
• Marin Country: no ammo
• Washington D.C.: no ammo
• Massachusetts: no ammo
• New York: no ammo
• Illinois: no ammo
• Connecticut: no ammo
• Maryland: no ammo
• New Jersey: no ammo
• Alaska: no ammo
• California: tracer ammo

It is the buyer's responsibility to know their local laws before purchasing firearms.
• New York: no knives
• Other states have knife ownership restrictions, please check your local laws before purchasing a knife online.